What should I do if I receive a defective or damaged item?

In the unlikely event you receive a damaged product, contact our support team immediately with a photo of the item. We will arrange a replacement or issue a refund.We will assist you with an exchange or refund as per our returns policy.

To start a return or exchange, contact us via email at support@zoodle.co.za or WhatsApp at (+27) 60 070 2544 with your order number and reason for the return.

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